I’ve spoken frequently about strategy, design, and research in education.
The Role of UX Researcher
Learning Pro Live, October 2020.
I had the pleasure of being interviewed by Cath Ellis for The Learning Pro Live about what UX Research is and the value it brings to organizations. I also spoke about my personal journey conducting UX Research for educational products and experiences.
Designing for Performance: Using UX Methods to Meet the Needs of Your Learner
I led a 1-hour session that examined how to use design thinking approaches to create impactful learning experiences. I discussed the basics of learner interviews, creating empathy maps, and learner journey maps for contextual design. These artifacts can help you identify solution opportunities that meet your learners needs and gain critical buy-in from key stakeholders
Combining Tech and Business Strategies to Improve Customer Experience
Pluralsight Live, August 2019, Salt Lake City, UT
Along with my customer, Scott Root from Wegmans, I co-led a session on how Wegmans used Pluralsight’s Role IQ product to improve learning outcomes and foster a culture of learning for their employees.
The Purpose of Task Analysis
TLDCast, July 2019
I had the opportunity to speak with Cara North from TLDCast about how task analysis can be used in learning experience design. I shared a case study and insights from my work helping the Idaho Humane Society.
What to Focus on When Transitioning to PM
Product School Boston, January 2019, Boston, MA
I gave a talk to professionals looking to make the career transition into Product Management for Product School Boston. I shared stories about my personal journey into product management for educational products and how the heart of product is solving problems.
Transitioning from Instructional Design to Learning Experience Design
TLD Cast Instructional Design Playlist, August 2018
I appeared on the TLDC Cast Instructional Design Playlist webinar to speak about how learning professionals can adopt design thinking approaches to deliver impactful learning experiences.
Adopting the Performance Support Mindset!
Learning Solutions Conference, March 2018, Orlando, FL
During this session, I shared a case study of how The Predictive Index transitioned from a single in-person workshop offering to a multi-level learning experience offering including virtual, elearning, and performance support solutions that met their customers at any moment of learning need.